Returns & Exchanges
At Film Camera, we want you to be completely satisfied with your analog photography equipment. If your camera or accessory doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to submit a return request and receive a Return Merchandise Authorization (RMA) number.
Secure the Equipment
Carefully pack the camera in its original packaging, ensuring all lenses, straps, and manuals are included to prevent damage during transit.
Ship to Our Technicians
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location for inspection at our warehouse.
Refund Processing
Once our specialists verify the condition of the gear, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing